Refund policy

Returns + Exchanges

Because many Seidler pieces are produced in limited quantities or made to order, we do not offer refunds to the original form of payment.

Eligible returns are accepted for store credit only.

Requests for returns or exchanges must be submitted within 7 days of delivery by emailing info@seidler.co

Returned items must be unworn, unused and in their original condition and packaging. Items showing signs of wear, alteration or damage are not eligible for return.

Once received and approved, store credit will be issued for the full purchase price of the item. Store credit is valid for 12 months from the date of issue.

Exchanges may be requested, subject to availability. Because production runs are limited, we cannot guarantee replacement of the same style or color.

Pre-order and made-to-order pieces are final sale and are not eligible for return or exchange unless defective upon arrival.

Original shipping fees and Express Delivery charges are non-refundable. Customers are responsible for all return shipping costs.

We recommend using a tracked and insured shipping method, as Seidler cannot be responsible for items lost or damaged during return transit.

All returns are subject to inspection upon receipt. Confirmation will be sent once store credit has been issued or an exchange has been completed.

If an item arrives damaged, defective or incorrect, please contact info@seidler.co promptly so that we can assist you.